Where's My Order?Order Processing and Despatch
Please note that as all of our garments and products are printed/embroidered and produced on order from a wide range of colours and sizes so we ask that you allow a maximum of 14 working days for delivery. We do however hope to get your order to you before this time. If you have not received your order within this time period then please email us at firstname.lastname@example.org including your order number so that we can quickly provide you with an update on delivery.
All of our parcels are sent out via Royal Mail 1st Class recorded delivery. If you are not at the delivery address when delivery is attempted then your parcel will be taken to your local Royal Mail sorting office. A red 'While you were out' card will have been left by Royal Mail which you need to take with you to collect your parcel with personal identification (for example a driving licence).
In the event Royal Mail does not leave one of these cards please contact your local sorting office, quoting your postal code, to check whether they have your parcel.